Data-driven Customer Experience Management. From 1% to 100% insight! Stop guessing what your customers mean. With 3 lessons for applying Conversational Intelligence in customer contact to improve Customer Experience.
We look back on a successful CX Estafette event. During the event, the most exciting and inspiring developments in the field of Digital Experience, Customer Experience (CX), data driven CX, CX technology and Employee Experience were discussed. Various CX themes and branches inspired the CX community, each with its own unique program. Experts and Customer Experience professionals shared their lessons learned and best practices about the choices you can make to further optimize your customer experience strategy.
Data-driven Customer Experience Management. From 1% to 100% insight! Stop guessing what your customers mean. With 3 lessons for applying Conversational Intelligence in customer contact to improve Customer Experience.
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