ROCX’R Conversation Analytics
Start having better conversations today
ROCX’R Conversation Analytics is our powerful cloud solutions for companies that want to get more out of their customer conversations. ROCX’R analyses your speech and written text data, from phone calls to WhatsApp messages, and uses AI to uncover valuable insights for your customers and your business. Detect opportunities for reducing (repeat) traffic to your contact center, improving the customer experience, and supporting your employees’ performance. Designed for the immediate understanding of your data, ROCX’R Conversation Analytics is intuitive and user friendly.
Download the factsheet now
This factsheet gives an insider’s look into the ROCX’R Conversation Analytics platform. Find out how you can stay on top of your customer conversations using the platform’s easy-to-configure AI models, intuitive dashboards, and quality management analytics. For more loyal customers, lower operational costs, and happier employees.
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